Nice to meet you! We're a West Sussex based team of foodies on a mission to redefine the natural & organic supplement industry.
We're a based in sunny Worthing, West Sussex, United Kingdom
Our "The Pretty Smart Food Co®" brand name is a both memorable & humorous twist on so-called "smart foods" or "functional foods". Every single product we make is formulated to go above and beyond traditional supplements - to offer health benefits that extend beyond their nutritional value.
Pretty Smart, right?
All our products are lovingly formulated and produced by our in-house team of expert nutritionists in our state of the art manufacturing facility, right here in the United Kingdom!
Yes! All our nutrients are obtained from a supplier who is registered and follows GMP compliance (Good Manufacturing Practices). This ensures the production of safe and good quality food supplements. The ingredients are all research based. Additional to this, each ingredient that goes into our formula has been tested by the raw material supplier, and certificates of analysis are available for every batch of raw material used in the formula.
It is advisable to always consult your healthcare provider before taking any supplements if you are pregnant or breastfeeding.
We would always recommend checking with your healthcare provider before taking any supplements alongside your prescription medication.
Absolutely! All our organic supplements are certified organic by the soil association (Article 29 (1) of Regulation (EC) No 834/2007 and of Regulation (EC) No 889/2008)
Please email us at firstname.lastname@example.org as soon as possible.
Please email us at email@example.com as soon as possible so we can make updates to your order before it is packed. If you have requested a change of shipping address and you have not received a confirmation email, you will unfortunately receive your order at the original address.
At the moment, we ship pretty much worldwide except for a few countries. Please email us at firstname.lastname@example.org for further details.
We could be lurking in your Spam folder, so we’d advise to check there first. Still nada? Please drop us an email at email@example.com with your order number and we’ll help trace your order.
We aim to dispatch all orders within one working day of receiving cleared payment and then orders with free shipping can take 1-2 working days via Royal Mail. Want your supplements quicker? Don’t worry, we are working on Express Shipping options … watch this space!
With free shipping, your order could take up to 24 hours to dispatch and an extra 1-2 days for shipping (even though our elves work much quicker than that on most orders!) Still nothing after a week? It just takes a good ol’ email to firstname.lastname@example.org with your order number and we’ll trace your order and resolve the issue as quickly as possible.
Tiny capsules, big world. We do our best to make sure they arrive in the same condition we sent them in, but if this hasn’t happened please let us know by email at email@example.com and remember to include your order number. We’ll send you a full replacement right away.
We craft our supplements with the intention of being beneficial to your health as well as your taste buds and it’s of the utmost importance to us that you enjoy using them. We mean business on this one. So if you’re at all dissatisfied with your product, send us an email at firstname.lastname@example.org within 30 days of your purchase and we will refund you in full.
Changed your mind? Let us know at email@example.com, quoting your order number no later than 14 days after receiving your order and we’ll guide you with our returns process. Please note your product has to be returned in sellable condition for you to receive a full refund for the product.